Removal firms, with gumption.
Removals software for surveys, quotes, crews and vans
A removal firm runs on dates that belong to somebody else's solicitor. We build removal firms the software that takes a move from survey to quote to loaded van and copes when completion day wobbles, plus the marketing that brings in moves worth surveying.
Sound familiar?
Completion day moves, and so does everything else.
The customer booked Friday. Then the chain stalls, the solicitor goes quiet and it might be Monday, or the Friday after. You're holding a crew and the Luton on a date that isn't really a date. When it does confirm, three other jobs need reshuffling and at least one customer suddenly needs overnight storage.
Surveys that end up on a notepad.
Whether you walk round the house or do it on a video call, the survey is where the price gets made: the wardrobe that won't go down the stairs, the loft nobody mentioned, the piano. Then it all has to be typed up, added up by volume and turned into a quote, usually that evening, before they ring someone else.
Crews, vans and boxes on a whiteboard.
Who's on which job, which van goes where, how many porters a four-bed needs and whether the packers go in the day before. It lives on a whiteboard in the yard and in a group chat. The day someone is off sick, or the customer adds a garage full of tools, the whiteboard stops being enough.
Your paperwork, minus the box marked Misc.
Removals software from survey to loaded van.
Every system is built around how your removals firm already works. Here are some of the things we'd build for removal firms. Job management. How our bespoke systems work.
A removal survey app that builds the quote.
Walk the house room by room on a phone or tablet, or on a video call, tapping items from your own list: beds, wardrobes, boxes, the fridge freezer. The volume adds up as you go, with notes on access, parking and anything that needs dismantling. The quote comes straight out of the same survey, with your prices and terms.
Quotes customers can accept and pay a deposit on.
The customer gets a clear quote by email with the date, the crew size, packing and any storage listed separately. They accept online and pay a deposit, and the booking lands in the diary. If they're still waiting on completion, you can mark the date as provisional so it doesn't block the diary as if it were certain.
Crew and van planning in one view.
See every move for the week against your porters and vehicles. Drag a job to a different day and the crew and van go with it. Packing days, second loads and storage deliveries show up too. When a completion date shifts, you can see straight away what else moves and who needs a call.
Job sheets for the crew.
On the morning of the move, the crew lead gets a job sheet on their phone, and a printed copy if they prefer: both addresses, parking notes, key collection times, the inventory and what's fragile. Customers sign on screen at each end, and any damage notes or extra items are recorded before anyone argues about them.
Storage and packing materials tracked.
If you store as well as move, each customer's containers show where they are, what's in them and when they're due out. Boxes and packing materials sold or lent are logged against the job, so the ones that never come back get charged for, or at least remembered.
Where AI helps removal firms.
Every removal quote starts with a survey and ends with an evening of typing. AI can do the typing, and you still decide whether the piano needs four porters. How we use AI.
- The survey, written up as you walkWalk round talking through each room, add photos of the awkward bits, and the inventory and a draft quote come back from your own rates, ready to check before you leave the drive.
- Can you take the piano?Questions about packing, storage, dismantling beds and what happens if completion slips get answered on your website from your own terms. Anything that needs a survey is passed to you.
- Calls on moving dayWhen the whole crew is carrying a sofa down three flights, new enquiries still get answered. You get the move date, both postcodes and the size of the house by text.
Showing up in removals near me searches.
People looking for a removal firm are usually on a clock. They search "removals near me", "removal companies near me" or "removals Bradford" once they have a rough date, then ask several firms for quotes in the same week. Most of those searches land on Google's map listings and local websites first. We set up your Google Business Profile with your areas and services, and build a website that lets people book a home or video survey without ringing round.
Moving is stressful and people are handing you everything they own, so trust decides a lot. Photos of your actual vans, your crews at work and furniture wrapped properly beat any stock picture of smiling people holding boxes. The day after a move, once the relief has set in, is a good time to ask for a review. Clear pages on packing, storage and small moves answer the questions people type into Google at midnight.
An illustration, not a real client
Example: a family removals firm with three vans.
This is an invented illustration of what we'd build, not a real client. Picture a removal firm with three vans, a small store and a team of porters, doing local house moves and the odd long-distance job. We'd give the surveyor an app that builds the quote from the walk-round or video call. Accepted quotes take a deposit and land on the crew planner, marked provisional until completion is confirmed. Crews get job sheets on their phones, and customers sign at both ends.
Questions removal firms ask.
What would removals software cost us?
There's no price list, because a man and van outfit doing local moves needs very different booking software to a company with storage and several crews. We'll talk through how you survey, quote and plan now, then give you a fixed price for the build before we start. Many firms begin with the survey and quote, since that's where the evenings go, and add crew planning and storage later.
Can surveyors and crews use it on their phones?
Yes. The survey works on a phone or a tablet, room by room, and keeps going if the signal drops in a basement flat. Crews see their job sheets on their phones, with directions to both addresses and space for signatures. The office side works on a normal computer, and everyone sees the same bookings.
Can we do video surveys as well as home visits?
You can. The surveyor runs the same room-by-room survey during a video call, or the customer sends a video and you work through it afterwards. Either way the volume and notes end up in the same place as a home survey, and the quote comes out in the same format. Some jobs will always need a visit, and that's your call.
What happens when a customer's completion date moves?
You move the job and the system shows everything tied to it: crew, vans, packing days and any storage. The customer gets a text confirming the change. Dates can sit as provisional until the solicitor confirms, so you can see how much of next week is real. If they need overnight storage, it becomes part of the same booking.
How is this different from MoveMan or Removals Manager?
Removals company software like MoveMan, Removals Manager and Moovi suits plenty of firms, and if one works the way you do, there's no reason to switch. We build something when your firm doesn't fit their shape, or when you want surveys, quotes, your website and your marketing to join up around how you already work. We'll be honest about which it is.
Do we need a website if most work comes from comparison sites?
Comparison and lead sites can bring volume, but those enquiries are often passed to several firms at once, so you're competing on price from the start. A website and a sorted Google listing bring people who have chosen to look at you. Over time, those direct enquiries and repeat customers can take the pressure off the shared leads.
Also with gumption.
Trades with a lot in common with removal firms. Or see everyone we help.
Let's sort your removals firm out.
Tell us how things run now, paper, spreadsheets and all. We'll tell you honestly what we'd build for a removal firm like you, and what we wouldn't bother with.